Virtual PA - Personalised Call Answering

Q) When is a Virtual PA not a Virtual PA?
A) When you don't know your PA's real name.

Core Business Virtual PA has spent eight years perfecting the art of handling calls seven days a week for hundreds of different businesses. We believe we are the best in the market and that is down to a brilliant team and technology that is constantly being upgraded.

Q) How does it work?
A) Each company is allocated a named PA, for example; Rhian.
Rhian then spends some time getting familiar with her new customer, finding out what they do, the people behind the company, their customers and what they want from their PA. For our PAs, it is a bit like being on their first day of work each time they get a new customer, but it doesn't take them long to get into their stride.

Rhian then passes on as much relevant information to her back up team and enters all details and information onto the computer system.

Half an hour later, a call comes in and Rhian confidently answers the call fully aware of what she needs to do. Whilst on the phone, another call comes in for the same company and Hayley answers the call exactly the same and again with full knowledge of the company.

This is not a call centre, this is a team of professional PAs working at their best.

A free trial is available to anyone, and this really helps people who have never heard of or experienced this type of service before. Or if you are already using a Call Answering service, then our trial will show you the difference in quality and help move your business to the next level with all the possibility of a far more pro-active relationship.